Ingram Micro Spain is seeking a Lead Technical Support Engineer to serve as the senior technical leader within the support organization. You will drive complex issue resolution, influence Product and Engineering, and own end-to-end workflow management to ensure service quality.
You will mentor L1/L2 engineers, lead shift-left initiatives, and coordinate major incidents while partnering with Product and Engineering to improve platform stability.
📌 Cloud Support Lead Engineer — Tech Leadership & Incidents (Santander)
🏢 Ingram Micro
📍 Santander
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