We're partnering with a general customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence.
As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond expectations.
Your Role
Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries.
Log cases accurately in the system and provide timely responses within service level agreements.
Maintain a deep understanding of services and products tailored to the electric vehicle industry.
Collaborate with teammates and offer support during absences or increased workloads.
Fulfill administrative duties such as tracking leave and attending scheduled sessions.
Contribute to continuous improvement initiatives led by your Supervisor or Mentor.
Maintain high standards of quality, service performance,
and customer satisfaction.
Your Qualifications: Are proficient or bilingual in Danish and fluent in English.
Have at least 1 year of experience in a customer service environment.
Possess basic IT knowledge (Windows, MS Office, internet settings).
Show a proactive attitude and enjoy helping people.
Are capable of taking ownership and solving customer issues efficiently.
Bring experience from the automotive or electric vehicle industry – a strong advantage.
Are naturally collaborative, adaptable, and eager to grow.
The Offer: Full-time, 39-hour/week schedule, Monday to Friday (09:00–18:00).
On-site position in central Barcelona or Benalmadena or Valencia, in a modern and supportive workspace.
Full paid training on the company and its cutting-edge project.
Access to career development programs and professional training.
Work in a multicultural environment committed to diversity and inclusion. Fill in the form, we will contact you...
📌 Danish-Speaking Customer Service Representative (Valencia or Malaga) (España)
🏢 Product Pulse
📍 España
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