Customer Service Representative (Danish-speaking) | Electric Vehicle Project

Barcelona, Valencia or Malaga, Spain (On-site)

Full-time | Permanent Contract

€21,700 Gross/Year + Up to €2,000 Performance Bonus

Relocation Support Available (€500)

Join the Future of Electric Mobility

Do you enjoy helping people, solving problems, and working with innovative technology?

Here's your opportunity to become part of one of the world's fastest-growing electric vehicle projects. Join an international team where you'll support customers using cutting-edge electric mobility solutions while building your career in sunny Spain.

Whether you choose the vibrant streets of Barcelona, the Mediterranean lifestyle of Valencia, or the coastal beauty of Malaga, you'll be joining a company that invests in its people, rewards performance, and provides real opportunities for professional growth.

What You'll Do

As a Customer Service Representative, you'll become the trusted point of contact for customers, ensuring every interaction is smooth, professional, and solution-focused.

Your daily responsibilities:

Handle incoming customer inquiries via:

- Phone

- Email

- Live Chat

- Automated support channels

Resolve customer issues efficiently while delivering an outstanding customer experience

Document customer interactions accurately using internal CRM and ticketing systems

Meet Service Level Agreements (SLA) and quality standards

Maintain up-to-date knowledge of products, services, and electric vehicle technology

Collaborate with teammates to ensure seamless customer support





Support additional operational tasks assigned by Team Leaders or Supervisors

We're Looking For

You'll be a great fit if you have:

Language Skills

- Native or bilingual Danish

- Fluent English

Experience

- At least 1 year of Customer Service experience

- Experience managing customer inquiries via phone, email, or chat

Technical Skills

- Good knowledge of:
- Windows

- Microsoft Office

- Internet applications

- Basic IT troubleshooting

Personal Qualities

- Customer-first mindset

- Strong communication skills

- Positive and solution-oriented attitude

- Ability to take ownership of customer cases

- Excellent organizational skills

Nice to Have

Previous experience in the automotive industry

Experience with electric vehicles or personal ownership of an EV

Don't worry if you don't meet every requirement—we value motivation, curiosity, and the willingness to learn.

What You'll Get

Competitive Salary

- €21,700 gross/year

- Up to €2,000 gross/year performance bonus

Stable Employment

- Permanent contract

- Full-time (39 hours/week)

Work-Life Balance

Monday to Friday

09:00 – 18:00

No weekend shifts.

Paid Training

Receive comprehensive onboarding and project-specific training from day one.





Career Growth

- Internal promotions

- Learning & development programs

- Specialized training courses

- International career opportunities

Additional Benefits

- Referral bonus program (Bring a Friend)

- Modern office in Barcelona, Valencia, or Malaga

- Multicultural work environment

- Work on one of the world's leading electric mobility projects

Relocation Support

Moving to Spain or within the country?

We've got you covered.

Relocation Assistance

Up to €500 to help with your move.

Repayment Policy

- Leave within the first 6 months 100% repayment

- Leave between months 7–12 50% repayment

Hiring Process

Our recruitment process is simple and fast:

1. Application Review

2. Recruiter & Project Lead Interview

3. HR Interview + Technical Assessment

4. Final Interview with Hiring Manager

5. Job Offer & Onboarding

Why Move?

Imagine finishing work and spending your evenings by the Mediterranean Sea, exploring historic city centers, enjoying world-famous cuisine, and living in one of Europe's most desirable destinations.

Whether you prefer the cosmopolitan atmosphere of Barcelona, the relaxed lifestyle of Valencia, or the sunshine of Malaga, this is more than a job—it's a lifestyle upgrade.

Ready to Power the Future?

If you're passionate about customer service, excited by innovative technology, and ready to build your career in Spain, we'd love to hear from you.

Apply today and become part of an international team driving the future of electric mobility.

📌 Danish-speaking Customer Service Representative (Barcelona)
🏢 Boeva Tech
📍 Barcelona