NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco. Mexico. NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.

Location: Guadalajara, Jalisco. Mexico.

Helpdesk

Associate - Full Time Requirements: Availability to work 45 hours per week Interest in working any shift Advanced English Looking to work in IT Environment 6 months of experience in Customer Service We Offer: Competitive salary Grocery Tickets - 12% of base salary 30 days of Christmas bonus 12 days of vacations 50% Vacation bonus Savings Funds 5 personal days per year Medical insurance (You and your family)



Life insurance Dental Insurance Discounts with selected Optics Opportunity to grow in the company Activities General L1 support for hardware and MS Office packages Advance technical support for in-house applications and developments Answer technical support calls providing and escalating to other support groups Provide support based on email generated requests or reports Document troubleshooting steps and detailed description of the customer incidents and requests Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures Helpdesk Associate - English

📌 Desktop Support Associate-Helpdesk (Guadalajara)
🏢 Ntt Data Services
📍 Guadalajara