Who you are

- Organizational &
- Time Management: Handles high volume renewal cycles efficiently and independently

- Customer First Mindset: Proactively identifies customer needs and improves retention outcomes

- Advanced Communication: Applies creative approaches to secure renewals with minimal guidance

- Advanced Negotiation: Uses creative techniques to reach renewal agreements

- CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency

- 2–4 years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments

- Demonstrated ability to independently execute high volume renewals

- Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows

- Proven communication and negotiation skills with the ability to influence customer decisions

- Ability to work autonomously, multitask, and prioritize across a large territory

- Native-level Turkish &

- English proficiency

- Experience with subscription or recurring revenue business models

- Background in data driven churn analysis or customer retention strategies

- Familiarity with partner led sales motions or channel ecosystems

- Experience forecasting renewal revenue or using dashboards to track pipeline health

- Demonstrated ability to collaborate across sales, operations, and partner teams

What the job involves

- The Digital Renewals Sales Representative is a skilled level contributor responsible for optimizing workflows to manage high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance




- The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention

- They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes

- This model is not about where people sit, it’s about how we win
- A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working

- Execute end to end renewal motions independently, streamlining workflows and reducing manual effort

Territory Coverage

- Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential

Close Renewals

- Defend the current customer base by accurately and independently executing renewals

Sales Expansion

- Drive and close seat expansions at renewal using standard playbooks with minimal supervision

Auto Renewal Management

- Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled

CRM Hygiene &

- Forecasting

- Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts

- Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions

- Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance

- Insights &

- Reporting: Share churn indicators, renewal blockers, and upsell signals across teams

- Feedback Loop: Offer insights on packaging and product improvements based on customer patterns

📌 Digital Renewal Sales Representative (Barcelona)
🏢 Autodesk
📍 Barcelona