Company Description The company is a professional, customer-focused organization committed to delivering reliable services to clients in Alcobendas and beyond. It values a welcoming atmosphere, efficient operations, and clear communication at every point of contact.

Team members are encouraged to collaborate, support one another, and provide a positive experience for visitors and callers. The company offers opportunities to grow skills in administration, customer service, and office support while contributing to smooth daily operations.

Role Description The Front Desk Staff role is a full-time, on-site position based in Alcobendas. Day-to-day tasks include greeting visitors, managing check-ins, answering and directing phone calls, handling inquiries, and providing general information about the company’s services. The role also involves managing appointment schedules, maintaining an organized reception area, processing mail and deliveries, and assisting with basic administrative tasks such as data entry and document handling.

Front Desk

Staff are expected to provide courteous and efficient customer service, coordinate with other departments when needed,



and follow company procedures to ensure a professional and welcoming front office environment.

Qualifications

- Strong customer service and communication skills, with the ability to interact courteously and clearly with visitors and callers.
- Proficiency in receptionist duties, including greeting visitors, managing appointments, and handling front desk administrative tasks.
- Professional phone etiquette, including answering calls promptly, routing calls accurately, and taking clear messages.
- Basic computer literacy, including comfort with email, office software, and data entry in scheduling or CRM systems.
- Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy reception environment.
- Dependable and punctual, with a professional appearance and demeanor appropriate for front-facing roles.
- Prior experience in front desk, administrative support, or hospitality roles is beneficial.
- Fluency in spoken and written English; additional language skills are an advantage.

📌 Front Desk Staff (Alcobendas)
🏢 DUO Architects
📍 Alcobendas