06 ago
|
Confidential
|
Alcobendas
06 ago
Confidential
Alcobendas
p The Head of Admissions leads the full admissions process with a focus on both exceptional customer experience and data-driven enrolment success. This role requires a professional who combines warmth, empathy, and relationship-building skills with strong organisational and analytical abilities. /pbrAumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.brp The successful candidate will be responsible for managing the admissions pipeline using a consultative approach—guiding families through their journey from initial enquiry to enrolment—while maintaining accurate and up-to-date records in the school’s CRM system. /pp Working as part of the administrative and leadership team, the postholder will ensure that every interaction reflects the school’s values and high standards of professionalism, contributing to a positive public perception and the continued growth of the school. /ppb KEY RESPONSIBILITIES /b /pulli Lead the admissions process from first contact to enrolment, providing a professional, consultative experience to prospective families. /lili Manage interviews, tours, and meetings with new families, ensuring timely and effective follow-up. /lili Use the school’s CRM to record and track all enquiries, ensuring data accuracy, timely updates, and regular reporting. /lili Analyse conversion rates, enquiry sources, and competitor activity to improve strategy and performance. /lili Coordinate entrance tests, evaluations, and other admissions requirements. /lili Collaborate with the marketing team to design and support campaigns and events that promote the school. /lili Provide clear KPI and performance reports. /lili Ensure excellent communication with families, colleagues,
and stakeholders at all times. /li /ulp The above details are not exhaustive. The postholder may be required to undertake additional tasks or responsibilities reasonably assigned by the Leadership Team. This may include assisting in the creation and design of marketing materials, organising open days and school events, and providing general administrative support where needed. /ppb Essential Skills Experience /b /pulli Proven experience in school admissions, customer service, sales or a related field. /lili Strong consultive sales skills /lili Highly operational mindset with the ability to thrive in a fast-paced, multi-site environment. /lili Strong analytical skills, with experience working with CRMs (HubSpot desirable) and data reporting tools. /lili Excellent communication skills in English and Spanish. /lili Ability to build strong relationships across teams and senioritylevels. /lili Energy, enthusiasm and a proactive attitude. /li /ulpb Personal Qualities /b /pulli Believes in the value of a structured admissions process and applies it consistently. /lili Passionate about continuous improvement, seeking small but meaningful changes that enhance performance. /lili Able to maintain and elevate team morale while introducing new ideas or improvements. /lili Data-driven and detail-oriented. /lili Hands-on, supportive and willing to “roll up sleeves” when needed. /lili Highly organised, efficient and able to manage multiple priorities. /lili Values collaboration, positivity and a strong service mindset. xsgfvud /li /ulpb What we offer: /b /pulli Competitive salary package /lili A stable, long-term career opportunity /lili Free tuition for employees' children at our schools /li /ulbrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 International School Admissions Manager (Alcobendas)
🏢 Confidential
📍 Alcobendas