Who We Are At , also known as JINGDONG, we are building one of the world's most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our General

Reach is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide.

About The Team You'll be joining the team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You'll Do Driving cost optimization, efficiency improvements, and process streamlining through data analysis Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading Creation of SOPs,



workflows and work instructions Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design Creation of reports measuring performance and quality Creation of training material and train the trainer sessions Lead root cause analysis (using Lean, 5 S or similar tools) to resolve performance gaps in relevant In Station KPIs Collaborate with stations' teams to capture challenges and promote process changes Drive a culture of continuous improvement by training frontline leaders on lean principles Create and implement routines and mechanisms to drive improvement in the delivery stations About You Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/ distribution industry Preferably retail;e-commerce background Experience in process optimization, creation of SOPs Six Sigma experience is a plus Fluent English, which can be used as a working language; German or French proficiency preferred; Strong problem-solving skills, strong analyticsl skills Advanced excel Improvement experience driven by BPMN tools What We Offer Joining means becoming part of a company where people, innovation, and impact go hand in hand. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us.

📌 Process improvement manager-last mile delivery (Santander)
🏢 Jd. Com
📍 Santander