ph3Overview /h3pAt Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We operate globally with a corporate presence in Conshohocken, PA and offer competitive compensation and benefit programs. We value collaboration and career growth for our colleagues. /ppOur people are our greatest strength. We are a general team that collaborates to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, delivering an outstanding experience for our customers. /ph3What do we offer? /h3ulliImmediate start date /liliA fixed-term contract for 6 months, with potential to extend /liliFlexible working arrangements, including remote working, with a preference for candidates located near an office /liliAn international, collaborative and dynamic work environment /liliQH University with continuous training tools for all levels /liliWellbeing, Colleague Resource Groups and other DEI programs /liliGlobal Giving initiatives with paid volunteering leave /liliA team culture focused on mutual support and customer success /li /ulh3What will you do? /h3pDeliver an exceptional customer service experience by providing high-quality support and exceeding customer expectations. /ppYou don’t need a chemicals or manufacturing background — candidates from logistics, FMCG or similar sectors are welcome. /pulliCommunicate with customers and colleagues across different countries /liliProcess and manage customer orders /liliProvide updates on order status, shipments and deliveries /liliCollaborate with Supply Chain, Logistics, Production and Sales teams /liliSupport quotation requests and customer inquiries /liliMaintain accurate customer records and documentation /li /ulh3What are we looking for? /h3pWe seek enthusiastic,



customer-focused individuals who enjoy working with people, solving problems and learning new skills. /ph3Experience /h3ulliPrevious customer service, supply chain or logistics experience is helpful but not essential /liliWe welcome early-career professionals, recent graduates, and anyone eager to learn and grow /li /ulh3Skills Knowledge /h3ulliProficient in Microsoft Office (Outlook, Word, Excel) /liliERP experience is an advantage but not required — training is provided /liliStrong written and spoken English and German communication skills /li /ulh3What will help you succeed? /h3ulliA genuine passion for delivering excellent customer service /liliStrong communication and interpersonal skills /liliPositive, proactive attitude and willingness to learn /liliGood organizational skills and attention to detail /liliAbility to collaborate with others while managing tasks independently /liliAdaptability and a solution-focused mindset /liliCommitment to safety, quality and doing the right thing /li /ulh3Who are we? /h3pQuaker Houghton is a global leader in industrial process fluids dedicated to helping manufacturers stay ahead through innovation. Our chemists, engineers and industry experts partner with customers to improve operations and efficiency. /ppOur values include Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. /ppEEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. The salary range is disclosed before the interview to support transparency. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective compensation decisions. /ppFor more information about the role or how to apply, please contact your TA Partner or HRBP. /p /p #J-18808-Ljbffr

📌 Customer Service Representative with German (TEMP/FTC) (Barcelona)
🏢 Quaker Houghton
📍 Barcelona