ppAt JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. /p h3Our Global Reach /h3 pJD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world‑class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. /p pLearn more about who we are and what we do: /p h3About The Team /h3 pYou’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment. /p h3What you will do /h3 h3Process Optimization and Standards Implementation /h3 ul liDesign and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives. /li liDrive process improvement across several operational domains including performance management, vehicle damage and repair management, preventive maintenance, and shift and demand planning.



/li /ul h3Strategic Program Enhancement /h3 ul liLead the development and execution of program enhancements such as driver capacity planning and the strategic design of the EV infrastructure. /li /ul h3Performance Monitoring Operational Excellence /h3 ul liAnalyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe. /li /ul h3Cross-Functional Collaboration Innovation /h3 ul liOrchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant business challenges. /li /ul h3About you /h3 ul liLanguage Requirements: Fluent spoken and written in English /li liMore than 5+ years of professional experience in respective field /li liEducation: Bachelor's degree or higher /li liExperience in last mile delivery sector, fleet management /li liProficient in Office software and strong data analysis skills /li liPossess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment /li /ul h3What We Offer /h3 pJoining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to general projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. /p pAt JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. /p /p #J-18808-Ljbffr

📌 Program Manager – Own Driver (Madrid)
🏢 Jd. Com
📍 Madrid