Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

Core Responsibilities

- Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems

- Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.

- Information Architecture & Governance: Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.

- UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.

- Performance Optimization: Execute and track SEO, Conversion Rate Optimization (CRO), and A/B testing initiatives to enhance portal efficiency.

- Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.

- Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.

- Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.

- MarTech Integration:



Support the digital ecosystem by aligning web efforts with Marketing Automation, Salesforce Marketing Cloud (SFMC), and CRM workflows.

Required Qualifications and Skills

- Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors

- Background in the pharmaceutical or life sciences industry is a significant advantage.

- Frontend Expertise: High technical proficiency in HTML, CSS, and JavaScript (DOM manipulation). Familiarity with PHP and MySQL back-end structures is preferred.

- Design & Logic: Proven track record in graphic design principles, information hierarchy, and web governance models.

- Precision Execution: Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments.

- Advanced Analytics: Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping.

- Growth Marketing: Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing.

- Communication & Strategy: A strategic thinker capable of managing partner expectations and fostering cross-functional synergy.

- Workflow Coordination: Highly organized with the ability to navigate tight deadlines and manage multiple workstreams simultaneously (experience with Monday.com is a plus).

WHAT DO WE OFFER

- Permanent contract.

- Flexible Schedule. We make it easy. Balance your professional and personal life.

- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.

- Home Office.

- Versátil retribution (public transport ticket, Ticket restaurant, etc)

- Health insurance.

- OMEGA in action. Our commitment to a better society is not just an intention.

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📌 Web / CMS Consultant - Madrid, Comunidad de Madrid, Spain
🏢 Omegacrmconsulting
📍 Madrid