On average it takes 5 minutes to apply for this role.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!

Our integral customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

As part of your role, your responsibilities will include:

- Being responsible for completing identification tasks and profiling our most loyal customers
- Providing a seamless experience during customers compliance processes, with the goal of increasing compliance pass rates
- Being customer obsessed,



striving to deliver a mobile led experience and deliver feedback to wider stakeholders of customers experiences
- Using Betway’s global partnerships to create and attend a world class hospitality calendar for our customers across the globe
- Using data to help assist in the automation of customer journeys with a tireless focus on mobile first gaming
- Managing a sustainable cohort of account managed customers
- Managing and reporting on performance with a key focus on increasing long term player values and retention rates
- Providing a world class service to our customers that builds trust, being available and the central point of all HVC customer contact
- Delivering a strong return on investment within budget for both on and off-site hosting

Should you not hear from us within 2 weeks, please assume your application has not been successful.

📌 Relationship Manager Spain, Latam & ROW (Madrid)
🏢 Betway Group
📍 Madrid