ph3Role Purpose /h3 pThe Technician Relations Manager is the first point of contact for GWS field technicians and is responsible for providing clear communication, administrative support, and coordination between technicians and internal departments. /p pThis is not a technical support or line management role. /p h3Work setup /h3 pHybrid (2 days from home after 3 months successful onboarding) /p h3Main Responsibilities /h3 ul liMaintain regular contact with travel technicians via email, phone, meetings, and site visits /li liProvide accurate and timely information as the primary contact for technicians /li liicate project assignments and ensure technicians understand requirements /li liHold routine check-ins with technicians and elevate concerns when needed /li liUpdate and maintain the Qualification Matrix with accurate data /li liMaintain and update technician CVs with skills, experience, and project history /li liGather feedback from Site Managers and Leaders and ensure proper documentation /li liMonitor technician utilization and share relevant information with the Resource Allocation Team /li liCoordinate annual leave requests with Resource Allocation Team, Project Management,



and Site Management /li liSupport HR and Management in disciplinary processes by providing required documentation and following procedures /li liManage onboarding checklists for new technicians and support all offboarding steps /li liApprove internal expenses within defined limits /li liCollaborate with internal departments to ensure efficient processes and communication flow /li liIntroduce updated contract types for technicians when required /li liApprove clothing budgets in accordance with guidelines /li liProvide coverage for other Technician Relations Managers during their absence (holidays, sick leave) /li liSupport other departments with the implementation of new or updated processes /li /ul h3Qualifications /h3 ul liExperience interacting with people both remotely and in person /li liBackground in recruitment / HR, renewable, customer service, or a similar administrative environment (advantage) /li liStrong communication skills and a service-oriented mindset /li liAbility to work in a structured, process-driven manner and maintain accurate data /li liProactive approach and ability to work with a multicultural workforce /li liGood English (written and spoken) /li liDriving license /li liEU passport /li /ul /p #J-18808-Ljbffr

📌 Technician Relations Manager - Constanta (Romania), Madrid (Spain)
🏢 Global Wind Service
📍 Madrid