ph3About The Role /h3pWe are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. The idóneo candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs. /ph3Key Responsibilities /h3h3Team Leadership /h3ulliLead and coordinate teleoperations teams across multiple shifts /liliManage daily staffing and operational coverage /liliSupport onboarding, training, and mentoring of new operators /liliPromote compliance with safety and operational procedures /li /ulh3Operations Management /h3ulliMonitor operational KPIs and productivity metrics /liliEnsure delivery against quality and performance targets /liliCoordinate robot deployment schedules and operational readiness /liliManage incident escalation and resolution processes /li /ulh3Stakeholder Coordination /h3ulliServe as the primary operational contact for internal and external stakeholders /liliCollaborate with engineering, product,



and project management teams /liliPrepare operational reports and performance summaries /liliSupport customer-facing robotics programs and deployments /li /ulh3Requirements /h3h3Essential /h3ulliPrevious experience leading operational teams /liliStrong communication and organizational skills /liliExperience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations /liliAbility to work in fast-paced, technology-driven environments /li /ulh3Preferred /h3ulliExperience supporting robotics, AI, AV/ADAS, drone, or automation programs /liliExperience managing distributed or shift-based teams /liliTechnical background in engineering, operations, or industrial environments /li /ulh3What We Offer /h3ulliLeadership role within a rapidly growing robotics sector /liliOpportunity to help scale next-generation robotics deployments /liliInternational projects and client exposure /liliCareer growth opportunities across robotics and AI operations /liliCollaborative environment working alongside engineering and product teams /li /ulpWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. /p /p #J-18808-Ljbffr

📌 Senior Teleoperations Lead (Madrid)
🏢 TSMG Holding
📍 Madrid