ph3About the Job /h3 pAn exceptional retail opportunity awaits at our prestigious Madrid Flagship, the Serrano Store. Louis Vuitton is seeking a bDeputy Store Director /b with a thorough understanding of the luxury market and a key focus on team and client development. In this role you will bsupport the Store Director /b by leading and inspiring the store team through hands‑on management and coaching. You will also be directly accountable for business development, monitoring store operations and budget, and driving commercial performance to achieve store goals. Join us in delivering an unparalleled luxury retail experience. /p h3Team Management and Development /h3 ul liRecruit and build highly motivated, engaged teams. /li liProvide regular feedback, create detailed career development plans, and guide managers to lead their own teams. /li liOrganise the team efficiently according to business needs and delegate responsibility. /li liTranslate strategic and business goals into concrete, individual actions and objectives. /li liSet achievable yet challenging team and individual targets, assess performance and ensure goals are achieved. /li liMotivate the team to drive the business, create a positive work environment, empower the team, and encourage innovative solutions. /li /ul h3Client and Business Development /h3 ul liMaximise the potential of all product categories carried in the store, partnering with the Store Director and leveraging visual merchandising, training, clienteling, events, and the Country office. /li liBuild a loyal clientele by using all clienteling tools.



/li liEstablish a client‑centric mindset in the store to ensure the highest level of customer experience and achieve repurchase objectives. /li liAct as the store’s voice in your country by understanding local market and recommending actions. /li liRepresent Louis Vuitton at relevant local activities (networking, PR) as an ambassador. /li liTrack competitive landscape and market trends to stay ahead. /li /ul h3Role Model on Selling and Floor Management /h3 ul liLead by example on the floor, understand clients’ needs and identify improvement opportunities. /li liMaximise business opportunities through efficient sales floor management and maintaining Louis Vuitton Promise standards. /li /ul h3Operations /h3 ul liSupport the Store Director in communicating and implementing Louis Vuitton policies, standards and procedures. /li liMonitor controllable expenses, supervise loss prevention, asset protection and risk management. /li liCoordinate front and back‑of‑house functions to maintain seamless, cohesive operations. /li /ul h3Skills /h3 ul liCommercial mindset and business orientation. /li liStrong leadership. /li liPassion for people development. /li liEffective communication. /li /ul h3Requirements /h3 ul liProven track record in store management, 8–10 years of experience minimum. /li liLanguages: fluent in English and Spanish; other languages considered a plus. /li liAvailability to work 40 hours per week and weekends on a rotating schedule. /li /ul pReference: LVM29019 /p /p #J-18808-Ljbffr

📌 Deputy Store Director - Serrano (Madrid)
🏢 Louis Vuitton
📍 Madrid