pAre you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! /pbrSi está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa.brpOur client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. /ppIf you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! /ppRequired Languages: /pulliNative level of German /liliFull professional level of English /li /ulpMain Responsibilities: /pulliBe the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support /liliDeliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market /liliManage Customer Interactions: Efficiently register customer data, process orders,
coordinate shipments, handle returns, and manage warranty claims using our CRM system /liliStay Informed: Keep up-to-date with our company's products to provide accurate and helpful information /li /ulpCore Skills/Experience: /pulliOutstanding verbal and written skills that allow you to connect with customers clearly and effectively /liliA warm, empathetic approach with a genuine passion for helping others /liliA strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively /liliA good listener who excels in teamwork and enjoys working collaboratively /liliNot afraid to ask questions, and bring forward xsgfvud new ideas! /li /ulpWhat's on offer: /pulliSalary: 22.300€ /liliHybrid working model /liliAbility to work remotely from Europe (1 month per year) /liliPersonal and professional growth opportunities /liliUnlimited access to our online learning platform for continuous development /liliTransportation allowance (after 6 months) /liliPrivate medical insurance (after 6 months) /li /ulpOur recruitment process : /pulliStep 1: Interview with our Recruiter to get to know you better /liliStep 2: Interview with the Hiring Manager of the company /liliStep 3: Final Interview in the Office /li /ul
📌 E-Commerce Customer Service Support with German (Sallent)
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