ph3Job Title /h3 pCustomer Service Representative - (French speaking) - Onsite - JE01 /p h3Job Description /h3 pReady to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions. If you’re looking to develop your career and feel inspired, this is your opportunity as a bCustomer Service Representative /b, you’ll be part of a dynamic team of game-changers shaping the future of the fashion industry. /p h3Career Growth and Personal Development /h3 pThis is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career. /p h3What You Will Do In This Role /h3 pAt the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet. /p h3As a Customer Service Representative, You Will /h3 ul liHandle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience /li liAccurately log all interactions and provide timely solutions in line with service level agreements (SLAs) /li liMaintain up-to-date knowledge of products, services, and systems /li liIdentify and elevate complex cases when needed to ensure effective resolution /li /ul h3Your Qualifications /h3 pWe welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us. /p h3Concentrix Is a Great Match If You /h3 ul liAre bilingual or proficient in French with an advanced level of English /li liHave a good understanding of IT platforms, equipment, and applications (Windows, MS Office,



internet settings) /li liFeel comfortable working in a customer service environment /li liHave strong customer care skills, including active listening and problem-solving /li liProvide accurate information to our customer /li liLogging and follow up of correct and valid orders or requests /li liDelivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds…) /li liCapturing of all required data elements in CRM as required by client’s training, policies and procedures /li /ul h3What’s In It For You /h3 pWe go beyond expectations by creating experiences that truly stand out. That’s why we invest in our people, technology, and future — including yours. /p h3In This Role, You’ll Benefit From /h3 ul liFull-time (39 hours/week) permanent contract, Monday to Friday (09:00–18:00) /li liSalary of €19,623.94 gross/year + up to €1,500 gross/year in bonus /li liOnsite Barcelona Office /li liReferral bonus opportunities /li liFully paid training on the company and your project /li liCareer development programs and specialized courses /li /ul h3Be Your Best Version /h3 pAt Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. /p pIf this sounds like the next step in your career, we’d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice. /p pConcentrix is an equal opportunity employer /p pWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. /p /p #J-18808-Ljbffr

📌 Customer Service Representative - (French speaking) - Onsite (Barcelona)
🏢 Concentrix
📍 Barcelona