pul li Support the overall service sales process: ul liPrepare and submit to Customers on-demand service sales quotations. /li liCreation and management of new material through Ticket management process. (GRPL / GTL Alignment) /li liSupport to the Automatic Lead Generation Initiative (Obsolescence management, Automatic contract renewals, Warranty extensions,…) /li liKeep track of Customer equipment calibrations and repair jobs to keep the Sales team informed. /li liSubmit queries to the Service center regarding capacity, availability, escalations, etc. /li liCustomer service: provide information to Customer’s basic inquiries on the status of their equipment. /li liService Scalations /li /ul /li liSupport to Channel Business Partners Management /li liLead Management: qualify Leads and assign them to Sales. May act as first Sales Lead contact. /li liConduct Customer satisfaction surveys /li liClean and maintain Customer database in the Company CRM /li liSales Reporting: Analyze sales metrics and handle pipeline / POS reporting, to measure sales performance. /li liSupport Customer events with Demo Units coordination /li /ul /p #J-18808-Ljbffr

📌 Inside Sales Engineer (m/d/f) (Madrid)
🏢 ROHDE & SCHWARZ
📍 Madrid