ph3Are you ready to trade your job for a journey? Become a FlyMate! /h3 pPassion, excitement global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. /p pWhat more do we need to truly be unstoppable? Perhaps, that is you! /p h3Who we are: /h3 pFlywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. /p pToday, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started! /p pWith over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. /p pAt Flywire, we’re transforming the way travel businesses manage and optimise global payments. We are looking for a commercially minded, relationship driven Client Success Manager to support and grow a portfolio of strategic Travel clients across the EMEA region. /p pThis role is adecuado for someone who enjoys building strong client partnerships, driving commercial growth within existing accounts and acting as a trusted advisor to clients in a fast paced, high growth environment. /p pThe Client Success Manager will work closely with Sales, Implementation, Product and Support teams to help clients maximise the value of Flywire’s solutions while identifying opportunities to deepen partnerships and increase revenue across the existing client base.



/p h3What You’ll Do /h3 ul liBuild and maintain strong relationships with existing Travel clients across EMEA /li liManage a portfolio of mid market and strategic Travel accounts, helping clients maximise the value of their Flywire partnership /li liDevelop account plans focused on retention, client engagement and commercial growth opportunities /li liIdentify upsell and expansion opportunities within existing client groups /li liPartner with clients to understand their business goals, operational challenges and payment needs /li liAct as a trusted advisor by providing guidance, education and insight around Flywire’s payment solutions and capabilities /li liProvide clients with reporting, analytics and strategic recommendations to support performance and adoption /li liWork cross functionally with Sales, Product, Support and Implementation teams to deliver a strong client experience /li liSupport onboarding best practices and contribute ideas to improve processes and client engagement across the wider Client Success organisation /li liGather and communicate client feedback to help inform internal teams and support continuous improvement /li liLead and manage multiple client initiatives simultaneously in a fast paced and highly collaborative environment /li /ul h3What We’re Looking For /h3 ul li5+ years of experience in Client Success, Relationship Management,



Account Management or a similar client facing commercial role /li liStrong experience managing and growing existing client relationships /li liProven ability to identify commercial opportunities and drive account growth within an existing portfolio /li liExperience working with strategic or complex client accounts /li liExcellent relationship building and communication skills with the ability to engage credibly with senior stakeholders /li liStrong organisational, analytical and planning skills /li liComfortable working cross functionally across multiple teams and priorities /li liPayments, fintech or travel industry experience is highly preferred /li liFluent in English plus Spanish and / or Italian is highly preferred /li liExperience with Salesforce, GSuite, Jira, Slack, Looker and Smartsheet is a plus /li liWillingness to travel across Europe as required /li /ul h3What Makes This Role Exciting /h3 ul liOpportunity to work with well known Travel brands across EMEA /li liHigh visibility role with meaningful client ownership and commercial exposure /li liBlend of relationship management, commercial growth and strategic client partnership /li liFast paced and collaborative international environment /li liOpportunity to help shape the future growth of Flywire’s Travel business /li /ul h3We Offer /h3 ul liEmployee Stock Purchase Plan (ESPP) /li liCompetitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! /li liWork From Home Stipend /li liGreat Talent Development Programs (Managers Taking Flight – for new or aspiring managers!) /li /ul h3Submit today and get started! /h3 pWe are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. /p pFlywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. /p /p #J-18808-Ljbffr

📌 Client Success Manager (Valencia)
🏢 Flywire
📍 Valencia