Experteer Overview As a ServiceNow Solution Architect focused on ITOM, you design end-to-end ITOM solutions, including Discovery, Service Mapping, and Event Management. You provide technical leadership across client engagements, collaborating with cross-functional teams to deliver scalable, high-quality implementations. You work on digitalization initiatives and stay current with ServiceNow capabilities and related technologies. This role offers remote work in Spain, learning opportunities, and a clear path for growth within a global, supportive team.Compensaciones / Beneficios
- Provide technical leadership across ITOM implementations
- Design scalable, end-to-end ITOM solutions for clients
- Configure and optimize MID Server performance in complex environments
- Lead integrations between ServiceNow and monitoring/observability tools
- Develop and implement API integrations (REST, SOAP, JSON)
- Contribute to IT infrastructure architecture discussions (networking, servers, cloud)
- Present architecture solutions to teams and stakeholders
- Mentor junior team members throughout delivery
- Collaborate on design solutions with SMEs and architects
- Ensure project documentation quality and compliance
- Engage with clients on technical and architectural matters




- Drive project design and documentation from start to finish
- Gather requirements and define ServiceNow-based solutions for customers
- Support pre-sales scoping and SOW discussions
- Enforce design standards and best practices across delivery lifecycle
- Participate in pre-sales activities and client workshopsResponsabilidades
- 3+ years hands-on ServiceNow ITOM implementations
- CIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one)
- Hands-on experience with Discovery, Service Mapping, and Event Management
- MID Server configuration, troubleshooting, and performance optimization
- Experience integrating ServiceNow with SolarWinds and Dynatrace
- API integration experience using REST, SOAP, and JSON
- Knowledge of IT infrastructure (networking, servers, cloud environments)
- Strong communication, facilitation, and thought leadership skills
- Professional working proficiency in Spanish and English (B2+)Requisitos principales
- Restaurant tickets for working days
- Permanent contract
- Adaptable benefits: Gympass and nursery tickets
- Referral bonus
- Competitive salary and bonuses
- Remote work in Spain

📌 Servicenow Solution Architect Itom (Barcelona)
🏢 Cognizant
📍 Barcelona