pJob Title: Operator TeleSales Channel Manager /p /brpLocation: Madrid, Spain /p /brpOn-board time: ASAP /p /br /brh3About us /h3 /brpWe are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in RD, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in integral market share. /p /br /brpOne dream. One team /p /brpHolding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. We celebrate each nationalities' special day. At vivo, we make sure your voice is heard, and your culture is respected. /p /br /brpAt vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak. /p /br /brh3Responsibilities /h3 /brpAs the Operator TeleSales Channel Manager, you will be responsible for developing and executing telesales strategies aimed at increasing sales, brand presence, and market share in the operator sector. /p /brul /br libTelesales Strategy /b /li /br liDevelop and implement telesales strategies in alignment with overall channel and operator objectives. /li /br liDrive handset activations, revenue growth, and enhance brand positioning within the channel. /li /br libCustomer Relationship Management /b /li /br liMaintain strong relationships with key decision-makers in Telco operator departments and outsourced telesales agencies. /li /br liOversee agency performance, ensuring adherence to brand guidelines, compliance standards, and KPIs.



/li /br libIncentive Program Design /b /li /br liCreate and optimize incentive schemes to motivate telesales agents. /li /br liEnsure alignment with campaign objectives and maximize ROI. /li /br libTraining Capability Building /b /li /br liDeliver regular product and sales skills training for telesales agents (both internal and agency-based). /li /br liEnsure a clear understanding of devices, operator packages, and effective selling techniques. /li /br libBudgets and Reporting /b /li /br liManage telesales budgets and track expenditures. /li /br liProvide regular reports on campaign effectiveness and ROI. /li /br liCollaborate with trade marketing teams to create sales scripts, promotions, POS materials, and campaign tools. /li /br liSupport in-store activities such as product displays, planograms, merchandising, and POSM to enhance visibility and sales. /li /br libMarket Insights Analysis /b /li /br liMonitor market trends, consumer behavior, and competitor activity. /li /br liAdjust telesales and trade marketing strategies accordingly. /li /br /ul /br /brh3Your Profile /h3 /brh3Education /h3 /brulliBachelor’s degree or higher /li /ul /brh3Experience /h3 /brul /br li3+ years of proven experience in retail marketing within the operator sector /li /br liExperience in digital marketing or managing 360° campaigns /li /br /ul /brh3Skills /h3 /brul /br liStrong understanding of retail dynamics and trade marketing strategies /li /br liSolid experience in brand strategy and visual merchandising /li /br liStrong cross-functional communication skills to work with internal teams and external partners /li /br liGood time-management skills and fluent English /li /br liAbility to multitask effectively /li /br liStrong interpersonal and communication skills /li /br /ul /br /brpWe are committed to providing equal opportunities. We value diversity and inclusion and do not discriminate against people on any basis, such as religion, color, nationality, gender, sexual orientation or disability. We focus on doing the right thing and do things right! /p /br /brpWe look forward to hearing back from you! /p #J-18808-Ljbffr

📌 Telesales Channel Manager (Madrid)
🏢 vivo España
📍 Madrid