ph3Mission /h3 pAssist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. /p h3Main Activities /h3 pDevelop the store sales turnover: /p ul liImplement TOD'S sales policy within the store /li liSetting of sales objectives and periodic analysis of the results achieved /li liImplementation of the selling ceremony in accordance with the Brand guidelines /li liHighlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department /li liSet up CRM actions in order to develop the customer database /li liCoordinate Trade marketing events /li liAnalyze sales reports and customer feedback /li liPropose action plans in order to exceed the set objectives and increase sales turnover /li liCheck invoicing and compliance with in the collection procedures /li liEnsure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis /li /ul h3Team Management /h3 ul liParticipate in the organization of the activity of the store: planning, determine collective and individual actions /li liSupport and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement /li liParticipate in the integration of new employees: training in processes and procedures, various trainings, etc.



/li liContribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions /li /ul h3Ensure Brand Image /h3 ul liEnsure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy /li liEnsure compliance with customer service guidelines: post-sales service management, customer requests, etc /li liEnsure compliance with operating rules and procedures within the store /li /ul h3Profile /h3 h3Experience /h3 ul li3/4 years store experience /li li2 years minimum team management experience /li /ul h3Specific Skills /h3 ul liManagement /li liLuxury sales and hospitality techniques /li liResult orientation (mastery of different KPIs) /li liClient oriented /li liOrganization, responsiveness and adaptability /li liWritten and oral communication /liliKnowledge / sensibility of the world of luxury and fashion, and in particular of shoes /li liFluent Spanish and English /li /ul pTOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. /p pTherefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation. /p /p #J-18808-Ljbffr

📌 Tod's/Hogan-Assistant Store Manager-ECI Madrid
🏢 TOD'S Group
📍 Madrid