pstrongAbout Nazaríes Intelligenia /strong /ppWe're a Spanish technology company building reliable software solutions for organizations worldwide. Our reputation is built on stronghigh-quality products, excellent support, and long-term partnerships /strong with our clients. /ppWe're proud to be strongB Corp certified /strong, which means we balance business success with real impact on society, our employees, clients, and the environment. Our culture thrives on collaboration, continuous learning, and genuine relationships—both with clients and within our team. /ppbr/ppstrongThe Role /strong /ppAs a strongTechnical Support Agent /strong, you'll be the first point of contact for our international client base, solving technical issues via phone and email while ensuring every customer feels heard and supported. You'll be part of a dynamic Customer Success team with a clear mission: help our clients succeed with our products. /ppbr/ppstrongWhat You'll Do /strong /pullistrongDeliver expert support /strong via phone and email, solving customer issues clearly and exceeding expectations /lilistrongDiagnose and resolve /strong technical problems, documenting and analyzing each case /lilistrongEscalate intelligently /strong to our Development and Level 2 teams when needed,



maintaining fast-paced collaboration /lilistrongStay sharp /strong by continuously learning from international teammates and evolving with new products /lilistrongOwn the experience /strong — customer satisfaction is your measure of success /li /ulpbr/ppstrongWhat We're Looking For /strong /ppstrongMust-haves: /strong /pulliFluent German (spoken written) /liliMedium-level English /liliFlexible, solution-oriented mindset with strong communication skills /liliQuick learner who enjoys multitasking and problem-solving /li /ulpstrongNice-to-haves: /strong /pulliTechnical support experience /liliKnowledge of hardware, networking, routers, mobile devices /liliIT or relevant technical education /liliLong-term availability and commitment /li /ulpbr/ppstrongWhat You Get /strong /pp✔ strongMulticultural team /strong — professionals from all over the world in a well-structured, professional environment /pp✔ strongFull toolkit /strong — all software, tools, and databases you need to succeed /pp✔ strongPermanent contract /strong — we believe in long-term relationships /pp✔ strongReal benefits /strong — health insurance, 24 vacation days + Dec 24th 31st, restaurant vouchers /pp✔ strongGrowth /strong — up to 100% financed online training (Languages, AWS, Oracle, Azure, etc.) /pp✔ strongTeam culture /strong — regular team gatherings and a collaborative, supportive environment /ppstrongReady to make customers' days better while growing with us? /strong ? /p

📌 Customer Support Assistance– German Speaker (Marzán)
🏢 Nazaríes Intelligenia
📍 Marzán