Serrala is seeking a seasoned Customer Success & Operations Manager for the DACH region.
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The role focuses on ensuring success, stability, growth, and operational excellence within the Standard Segment portfolio, with cross‑functional influence across Sales, Support, Product, and RevOps. xhfqzwm
You will drive renewal governance, proactive churn mitigation, and CS‑driven pipeline growth, leveraging data to forecast and optimize outcomes for a multi‑product SaaS environment.