05 ago
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Momentum Global
|
Madrid
05 ago
Momentum Global
Madrid
As part of our expansion across Europe, we’re looking for a Dutch speaking Customer Support Specialists to join our high performing, customer centric teams. If you’re excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.¿Es usted el solicitante adecuado para esta posibilidad? Descúbralo leyendo el resumen del puesto a continuación.What you’ll be doingGuide new clients through onboarding and implementation journeysAct as a trusted partner, ensuring customers get maximum value from the productDeliver a high-quality customer experience across multiple touchpointsCollaborate cross-functionally with Sales, Product, and Support teamsIdentify opportunities to improve processes and client satisfactionBuild strong, long-lasting relationships with customers
These roles play a key part in ensuring successful adoption and a seamless customer experience from day one
What we’re looking forExperience in customer-facing roles (Onboarding, Success, Support,
or Account Management)Strong communication and relationship-building skillsA proactive, solution-oriented mindsetHigh attention to detail and ability to work autonomouslyConfidence delivering training, guidance, or product support to clients
Language requirementsWe are actively hiring candidates who are fluent in:DutchFrenchPlus strong English for internal collaboration(Language fluency is essential as you’ll be working directly with customers in your market. xbhjioe )
You’ll thrive here if you:Enjoy working with customers and solving real-world problemsAre confident communicating across cultures and languagesLike working in a fast-paced, evolving environmentTake ownership and care about delivering excellent experiencesAre curious, adaptable, and always looking to improve
Why join?Be part of a growing international teamWork in a collaborative, supportive environmentGain exposure to multiple markets and culturesOpportunities for development and progressionHybrid working in Barcelona
📌 Customer Service Medewerker Meertalig (Madrid)
🏢 Momentum Global
📍 Madrid