At Tucuvi, we help healthcare organizations ensure every patient receives timely high-quality care, augmenting clinical teams with AI.
Our clinical-grade AI Care Management platform automates and orchestrates high-volume workflows end to end, combining autonomous AI agents—including LOLA, our Voice Clinical Agent—with workflow logic, escalation, documentation, and seamless integration into existing health system infrastructure. Built for trust and clinical reality, Tucuvi is the first Class IIb Software as a Medical Device (SaMD)–approved AI platform for Voice AI driven patient management.
Today, we support 50+ care pathways across 60+ healthcare organizations, delivering up to 80% automation of nursing workflows, >90% patient engagement, and improved clinical outcomes. We recently raised $20M in Series A funding to scale across Europe and the US.
CONTEXT
We’re growing fast, and so is our team. More and more healthcare centers are adopting our technology, the pace of new deployments keeps accelerating, and so does our willingness to provide value to HCPs and patients.
That’s why we’re looking for a new Customer Success Manager to join our team—leading hospital implementations and bringing speed, clarity, and empathy to every user, both patients and healthcare professionals ?.
Do you have a background in healthcare and have worked within a clinical environment? Do you want to be at the forefront of transforming the healthcare system? If the answer to these questions is a “hell yes,” this might be the opportunity you were looking for.
What You’ll Do
Your mission will be to support HCPs, across hospitals, throughout the entire implementation of our product, enable them to use our technology independently.
Your role will be key to build trust around our AI-powered clinical assistant, LOLA, to resolve blockers, and to create the conditions for long-term success.
Our goal is to deliver real impact from day one. Thus, you’ll collaborate directly with healthcare pr
📌 Customer Success Manager (España)
🏢 Tucuvi
📍 España