About the Role
As the

IT CMDB Owner , you will be responsible for the strategy, design, implementation, and continuous improvement of the

Configuration Management Database (CMDB) . You will act as the

subject matter expert

in

Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping , ensuring the CMDB is a powerful enabler for IT operations.

Key Responsibilities:

Own & Lead

the CMDB strategy, ensuring completeness, integrity, and accuracy of data.

Enhance ITSM Processes

by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.

Automate & Optimize

relationships between Configuration Items through advanced discovery tools and manual processes.

Collaborate Across Teams

— work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.

Drive Adoption

by leading communication, training, and best practice initiatives internally and externally.

Monitor & Improve

CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.





Integrate with 3rd-Party Tools

such as SCCM, monitoring solutions, and ServiceNow.

Support Incident Management

when needed.

What You Bring
Education & Experience

Degree in Computer Science, Engineering, or a related field (or equivalent experience).

At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.

Key Skills

Strong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.

Knowledge of IT asset tracking and software asset management.

ITIL Certification with a solid understanding of ITSM best practices.

Strong technical knowledge of IT infrastructure, software, and hardware.

Experience working in IT operations and IT service management within an outsourced environment.

Soft Skills

Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.

Excellent collabor

📌 IT Configuration Management Senior Specialist (Barcelona)
🏢 Emea3 Recruitment
📍 Barcelona