This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager, MM/ENT based in Spain.

This is an opportunity to join a integral, remote-first environment focused on helping organizations build and manage international teams with confidence. In this role, you will become a trusted advisor for mid-market and enterprise customers, guiding them throughout their entire lifecycle from onboarding to long-term success. You will own customer relationships, drive retention, identify growth opportunities, and help clients achieve measurable value through strategic partnership. Working across diverse industries and regions, you will collaborate with internal teams while leveraging automation and AI-driven tools to improve efficiency and customer outcomes. This position is ideal for a proactive, customer-focused professional who thrives in a fast-paced, international environment and enjoys solving complex business challenges.

Accountabilities:




- Own the full customer lifecycle for a portfolio of mid-market and enterprise accounts, from implementation and onboarding through long-term partnership and retention.
- Build strong relationships with key stakeholders, acting as a trusted advisor and advocate for customer goals and business outcomes.
- Develop and execute customer success plans, structured business reviews, and engagement strategies to maximize value and satisfaction.
- Manage a high-volume customer portfolio while continuously prioritizing activities, maintaining communication cadence, and ensuring consistent customer experience.
- Identify customer risks, including early churn indicators, and proactively execute mitigation strategies through collaboration and clear escalation processes.
- Lead operational reviews and quarterly business reviews, ensuring decisions, action items, and customer insights are accurately documented.
- Partner with Sales and internal teams to identify

📌 Customer Success Manager, MM/ENT (España)
🏢 Jobgether
📍 España