05 ago
|
Confidential
|
Andalucía
05 ago
Confidential
Andalucía
ppThe Head of Admissions leads the full admissions process with a focus on both exceptional customer experience and data-driven enrolment success. This role requires a professional who combines warmth, empathy, and relationship-building skills with strong organisational and analytical abilities. /p pThe successful candidate will be responsible for managing the admissions pipeline using a consultative approach—guiding families through their journey from initial enquiry to enrolment—while maintaining accurate and up-to-date records in the school’s CRM system. /p pWorking as part of the administrative and leadership team, the postholder will ensure that every interaction reflects the school’s values and high standards of professionalism, contributing to a positive public perception and the continued growth of the school. /p h3KEY RESPONSIBILITIES /h3 ul liLead the admissions process from first contact to enrolment, providing a professional, consultative experience to prospective families. /li liManage interviews, tours, and meetings with new families, ensuring timely and effective follow-up. /li liUse the school’s CRM to record and track all enquiries, ensuring data accuracy, timely updates, and regular reporting. /li liAnalyse conversion rates, enquiry sources, and competitor activity to improve strategy and performance. /li liCoordinate entrance tests, evaluations, and other admissions requirements. /li liCollaborate with the marketing team to design and support campaigns and events that promote the school. /li liProvide clear KPI and performance reports. /li liEnsure excellent communication with families, colleagues, and stakeholders at all times.
/li /ul pThe above details are not exhaustive. The postholder may be required to undertake additional tasks or responsibilities reasonably assigned by the Leadership Team. This may include assisting in the creation and design of marketing materials, organising open days and school events, and providing general administrative support where needed. /p h3Essential Skills Experience /h3 ul liProven experience in school admissions, customer service, sales or a related field. /li liStrong consultive sales skills /li liHighly operational mindset with the ability to thrive in a fast-paced, multi-site environment. /li liStrong analytical skills, with experience working with CRMs (HubSpot desirable) and data reporting tools. /li liExcellent communication skills in English and Spanish. /li liAbility to build strong relationships across teams and senioritylevels. /li liEnergy, enthusiasm and a proactive attitude. /li /ul h3Personal Qualities /h3 ul liBelieves in the value of a structured admissions process and applies it consistently. /li liPassionate about continuous improvement, seeking small but meaningful changes that enhance performance. /li liAble to maintain and elevate team morale while introducing new ideas or improvements. /li liData-driven and detail-oriented. /li liHands-on, supportive and willing to “roll up sleeves” when needed. /li liHighly organised, efficient and able to manage multiple priorities. /li liValues collaboration, positivity and a strong service mindset. /li /ul h3What we offer: /h3 ul liCompetitive salary package /li liA stable, long-term career opportunity /li liFree tuition for employees' children at our schools /li /ul /p #J-18808-Ljbffr
📌 International School Admissions Manager (Andalucía)
🏢 Confidential
📍 Andalucía