Are you fluent in Hungarian (native) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?Our client is a well-established integral industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.Your responsibilities:- Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience- Process quotations, orders, and customer requests from start to finish- Coordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutions- Handle customer inquiries and resolve issues in a professional and solution-oriented manner- Manage complaints and maintain accurate documentation through CRM and SAP systems- Follow up on quotations and open orders to ensure smooth communication and customer satisfaction- Support commercial campaigns and sales initiatives- Build and maintain long-term relationships with business customers while delivering high-quality serviceWhat we're looking for:- Native-level Hungarian (mandatory)- German C1 or higher (mandatory)- Minimum 3 years of professional experience in Customer Service- Experience in a B2B environment is highly valued- Completed commercial or technical education- Strong communication, negotiation, and relationship-building skills- Structured, proactive, and solution-oriented working style- Good MS Office skills- Experience with SAP, CRM, PLM, or similar systems- Already based in Spain (ideally Barcelona or the surrounding area) and able to work from the office in Sant Cugat under a hybrid modelWhat's in for you?- €30,000-31,000 gross annual salary- Hybrid working model- Private health insurance (ADESLAS)- Lunch allowance (Cobee)- Modern office in Sant Cugat del Vallès, just 25 minutes from Barcelona city center by train- Comprehensive onboarding and continuous professional training- A stable, long-term position within a globally established company- Excellent opportunities for professional development and internal career growth- A collaborative international work environment where you'll work closely with Sales, Engineering, and Customer Success teamsAbout the Company:Our client is a globally recognized leader in the industrial manufacturing sector, supplying innovative solutions to customers across a wide range of industries. With decades of experience, a strong international presence, and a commitment to quality and innovation, the company has built a reputation as a trusted partner for businesses around the world.Joining this team means becoming part of an international organization that values collaboration, continuous learning, and long-term career development. Employees are empowered to take ownership of their work, contribute to meaningful projects, and grow within a supportive and people-focused environment.Interested?Not the right fit for you? Feel free to share this opportunity with someone in your network who might be interested.#J-18808-Ljbffr

📌 Hungarian And German Speakingb Customer Support Expert (Barcelona)
🏢 Blu Selection
📍 Barcelona