Head of People Operations – Global FinTech Scale-up
Location: Barcelona (Hybrid)
Sector: Regulated FinTech / Payments
We are currently representing a high growth, multi entity Global FinTech leader seeking a Head of People Operations . This is a senior leadership mandate for a builder-operator who can bridge the gap between high-level People Strategy and operational execution.
This isn't just a process role. It’s an architect position. You will own the entire people infrastructure for a complex, regulated global group spanning MENA, APAC, Europe, and the US.
The Mission
You will lead a globally dispersed team to deliver a seamless employee experience across 15+ legal entities and 25+ EOR/PEO countries. Your goal is to ensure that as this FinTech scales, the infrastructure doesn't just hold but it thrives.
Key Execution Areas
- Global Infrastructure: Ownership of the end-to-end people operating model, ensuring a consistent experience from onboarding to offboarding.
- Payroll & Mobility: Senior oversight of global payroll, benefits, and complex immigration/mobility cases.
- Systems & Automation: Leading a digital-first approach. You will optimize a integral HRIS ecosystem, leveraging AI-enabled workflows and API integrations to drive self-service and scalability.
- M&A; & Expansion:
Leading the People Ops due diligence and integration for new acquisitions and entity launches.
- Compliance: Managing global employment contracts, SOPs, and governance in a complex, regulated environment.
The Ideal Profile
- The Global Expert: You’ve led People Ops in a fast-growing, regulated environment (FinTech, Payments, or Banking).
- The Tech-First Mindset: You are a power user of modern HRIS platforms (HiBob/Workday/Deel) and understand how to use technology to automate high-touch human experiences.
- The Pragmatist: You can interpret labor law across multiple jurisdictions (Europe, US, APAC) and apply it practically, not just theoretically.
- The Leader: Experience scaling and developing dispersed teams of specialists.
- The Experience: FinTech or Payments regulated environments is a must and experience with high and rapid growth organisations changing from Start-up to Scale-up environments.
Why This Role?
This Organization is at a critical inflection point. You will have a seat at the table with the Executive Team, acting as a trusted advisor on how to scale safely and efficiently.