AI Change Management Specialist

Country: Spain

IT STARTS HERE
Santander (www.santander.com) is evolving from a integral, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Technology at Santander: Where innovation drives business
Being part of the Technology team at Santander means working at the heart of the Group's transformation. Our purpose is to support the business with innovative solutions that have a real impact on customers, employees and communities.



We contribute to business challenges by combining cutting-edge technology — from cloud-native architectures and data streaming to generative artificial intelligence — with agile and collaborative methodologies. Here, every line of code, every operational improvement and every process optimisation has a purpose, and everything we build contributes to a more inclusive, efficient and sustainable future.

THE DIFFERENCE YOU MAKE

About the Role
At Santander, we are building a globally connected and locally adapted Data & AI organization. As a Data & AI Change Management Specialist, you will contribute to support the adoption of our Data & AI portfolio across geographies and functions
You will collaborate in designing and implementing change management strategies that accelerate adoption, align with regulatory and cultural contexts, and create long-term value through sustained transformation.
It’s an ideal role for someone passionate about how people, structure, and process com

📌 AI Change Management Specialist (Madrid)
🏢 Banco Santander
📍 Madrid