Location: Remote from Greece (relocation required)

Employment Type: Full-time

Languages Required: German (fluent), English (working proficiency)

Industry: Automotive Support Services

Position Overview

Our client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team.

This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.

Key Responsibilities

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Provide customer assistance in German via phone, email, and digital communication channels

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Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions

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Follow established procedures and service guidelines to ensure accurate and consistent support

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Document interactions and case details in internal systems

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Maintain quality standards and comply with operational requirements

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Escalate technical or complex matters to specialized teams when necessary

Candidate Requirements

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Fluent written and spoken German

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Good command of English (level B2)

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Strong communication and problem-solving skills

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Basic IT skills and ability to navigate support systems

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Willingness to relocate and reside in Greece

Employment Conditions

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Full-time employment contract

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Structured on boarding and paid training

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Relocation support package

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Benefits in accordance with local labor legislation

Equal Opportunity Statement

All applications will be assessed based on qualifications and role-related criteria.

📌 German-Speaking Customer Support Agent – Automotive Sector (España)
🏢 RDN Cons
📍 España