Work Location: On-site position based in Greece

Relocation: Required – paid relocation package provided

Employment Type: Full-time

Languages Required: Portuguese (fluent)

Position Overview

Our client is hiring Portuguese-speaking Customer Service Agents for an on-site customer support role in Greece. This opportunity is open to entry-level candidates and requires relocation prior to the start date.

Core Responsibilities

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Provide customer assistance in Portuguese via phone, email, and digital channels

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Handle inquiries related to services or products following established procedures

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Resolve customer issues accurately and within defined timelines

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Document interactions and actions taken in internal systems

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Comply with quality standards, policies, and operational guidelines

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Escalate cases when additional support is required

Candidate Requirements

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Fluent spoken and written Portuguese





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Good command of English (level B2)

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Previous experience is not required; full training will be provided

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Basic computer skills and ability to use multiple systems

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Good communication skills and customer-focused approach

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Ability to work in an on-site environment

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Willingness to relocate and reside in Greece

Employment Conditions

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Full-time employment contract

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Paid training and onboarding

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On-site working environment in Greece

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Paid relocation package

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Benefits in accordance with local employment legislation

Equal Opportunity Statement

All applications are assessed based on role-related qualifications and experience, in line with equal opportunity principles.

📌 Portuguese Customer Service Agent – Entry Level (España)
🏢 RDN Cons
📍 España