Renewals Specialist (Norwegian-Speaking) – Location:
Málaga, Spain Work Model: Hybrid Start Date: ASAP Working Hours:
Monday to Thursday: 09:00 – 17:30 Friday: 09:00 – 16:30 Total: 39
hours per week About the Role We are looking for a
Norwegian-speaking Renewals Specialist to join a dynamic Cloud
Solutions team in Málaga. In this role, you will be responsible for
managing customer renewals, maintaining long-term client
relationships, and supporting revenue retention within a
cloud-based solutions environment. You will act as a key point of
contact for customers approaching contract renewal, ensuring a
smooth, proactive, and value-driven renewal experience. Key
Responsibilities Manage and drive the renewal lifecycle for
assigned customers. Proactively engage customers ahead of contract
expiration to secure timely renewals. Explain product value,
contract terms, and pricing clearly and professionally. Identify
risks, address objections, and collaborate with internal teams to
retain customers. Update and maintain accurate customer and
contract data in CRM systems. Meet or exceed renewal targets and
KPIs. Collaborate with Sales, Account Management, and Customer
Success teams. Ensure a high-quality customer experience aligned
with company standards. Requirements Fluent Norwegian (C2/native
level) . English B2 level or higher. Previous experience in
renewals, account management, customer success, or sales support is
preferred. Strong communication, negotiation, and
relationship-building skills. Customer-focused mindset with
attention to detail. Ability to work independently and manage
multiple accounts. Comfortable working in a fast-paced,
target-driven environment. What We Offer Competitive salary package
(details discussed during the interview process). Hybrid working
model in Málaga. Structured onboarding and paid training. Career
development opportunities within cloud and SaaS environments.
International, multicultural work environment.