ppWorkster is partnering with a leading global customer experience provider to recruit bGerman-speaking Technical Support Advisors /b for an on-site role in bBarcelona /b. /ppThis opportunity is adecuado for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. /ppYou will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience. /ph3Your Role /h3ulliAct as the first point of contact for dealers and end users via phone and email /liliTroubleshoot technical issues and provide clear, accurate solutions /liliEducate customers on product usage, updates, and best practices /liliCreate, manage, and follow up on support tickets to ensure resolution /liliCollaborate with internal teams to handle complex or escalated cases /liliMaintain accurate customer records and documentation in internal systems /liliEnsure service quality, professionalism,



and adherence to support procedures /li /ulh3Your Qualifications /h3ulliFluent or bilingual German (C1/C2) with advanced English /liliMinimum 2 years of experience in customer service or technical support /liliStrong communication and active listening skills /liliAbility to take ownership of cases and drive them to resolution /liliComfortable working in a customer-facing, problem-solving environment /liliOrganized, detail-oriented, and confident using support tools and systems /liliMotivated, adaptable, and eager to learn /li /ulh3The Offer /h3ulliFull-time permanent contract (39 hours/week) /liliFixed schedule: bMonday to Friday, 09:00 – 18:00 /b /liliCompetitive salary package with performance-based bonus /liliFully paid training and structured onboarding /liliContinuous learning, upskilling, and career development programs /liliInternational and multicultural work environment /li /ul /p #J-18808-Ljbffr

📌 German-Speaking Technical Support Advisor in Barcelona (On-site) (España)
🏢 Workster
📍 España