Location: Barcelona, Spain Time Type: Full-time
Schedule: Monday–Saturday, rotating shifts, 09:00–20:00 Language
Requirements: Dutch (Required), English About the Role: Join a
dynamic, growing team in Barcelona as a Customer Experience
Specialist in the Automotive industry . Youll be part of a company
that helps premium brands deliver exceptional experiences and
connect with customers worldwide. What Youll Do: Handle structured
follow-up and support calls with prospective customers. Represent a
premium automotive brand professionally, maintaining high customer
satisfaction. Address customer concerns, especially regarding
pricing and product options. Record and summarize key insights from
interactions to support sales teams. Maintain continuity by
managing follow-up and offer-related calls with the same customers.
Ensure all customer communications reflect the brands premium
standards. Who You Are: Fluent in Dutch and English. High school
diploma minimum; degree in business, communications, or automotive
studies is a plus.



Experience in customer service or sales, ideally
in automotive or luxury sectors. Strong communicator, confident
with high-end or executive clients. Passionate about the automotive
industry and premium products. Professional, structured, and
discreet, especially when handling sensitive topics. Comfortable
working with scripted calls and submitting clear post-call reports.
Whats in it for You: Full-time, 39 hours/week, permanent contract.
Salary: €21,484 gross/year + up to €3,000 gross/year in bonuses.
Private medical insurance. Central Barcelona location.
Comprehensive paid training on the company and your project. Career
development programs and specialized courses. Why Apply: This role
is idóneo for professionals eager to grow, learn, and make an impact
in the premium automotive industry. Youll join a supportive,
inclusive workplace where your skills and passion can
thrive.

📌 Customer Experience Specialist (Dutch-speaking) (Barcelona)
🏢 CBTALENTS
📍 Barcelona