05 ago
|
Nordicrecruiters
|
Barcelona
05 ago
Nordicrecruiters
Barcelona
Location: Barcelona, Spain Are you a fluent Danish
speaker who enjoys helping people and solving problems? Would you
like to build your international career in one of Europes most
vibrant seaside cities? This is an exciting opportunity to join a
general company in Barcelona and provide exceptional customer
support to Danish-speaking clients. About the Role You will act as
the first point of contact for customers, ensuring they receive
clear answers, professional guidance, and a high-quality service
experience. You will handle inquiries through phone, email, and
chat, and work closely with internal teams to resolve issues
efficiently. Training will be provided, and you will join an
experienced and supportive team that values collaboration, customer
satisfaction, and continuous development. Key Responsibilities
Respond to customer queries in Danish via phone, email, and live
chat Provide accurate information and resolve issues efficiently
Document cases in the internal system with a high level of detail
Redirect more complex cases to specialized departments when needed
Follow up with customers to ensure full resolution and satisfaction
Contribute ideas to improve processes and the customer experience
Requirements Native-level or fluent Danish, plus good English
skills Customer-oriented mindset and strong communication abilities
Ability to manage multiple tasks and prioritize effectively
Problem-solving attitude and willingness to learn new systems
Previous experience in customer support or a contact center is a
plus, but not mandatory Team-oriented approach with a positive and
professional attitude Whats Offered Competitive salary and benefits
package Comprehensive training and ongoing development
Multicultural and energetic work environment Supportive team and
leadership focused on employee growth Internal career opportunities
in operations, quality, team leadership, or training Relocation
assistance available for candidates moving to Spain Why Barcelona?
Barcelona offers the perfect balance between professional growth
and lifestyle. With its international business community,
Mediterranean climate, delicious cuisine, cultural diversity, and
coastline just minutes from the city center, you will enjoy both a
high-quality working environment and an exciting personal life. The
city attracts professionals from across Europe and provides endless
opportunities to make friends, enjoy new experiences, and build a
long-term international career. If you speak Danish and want to
begin or advance your career in customer service while living in
one of the most enjoyable cities in Europe, this position in
Barcelona is an excellent opportunity.
📌 Customer Service Representative Danish Market (Barcelona)
🏢 Nordicrecruiters
📍 Barcelona