Your mission We are looking for a Partner Success
Specialist to work with our sports clubs in the Randstad region. As
a Partner Success Specialist, you’ll play a key role in building
and maintaining strong relationships between sports clubs and
Playtomic. If you are someone who has a tremendous amount of
energy, curiosity and is persuasive… this is the role for you! What
you’ll be doing Create long-term relationships with our top
partners through proactive and regular communication, supporting in
everything they need and building engagement to our platform. This
includes weekly and monthly business reviews and face-to face
meetings. Improve operational performance of our partners making
sure we always deliver the best service to our players while
increasing Playtomic’s revenue Have a deep knowledge of our
platform and be always up-to-date of the new releases our product
team announces. Onboard new partners to our platform by providing
them with all the information and tools they need to start working.
Leverage data and key performance indicators (KPIs) to identify
trends, provide actionable insights to partners, and drive informed
decision-making across all accounts. Win new clubs through inbound
and outbound leads Reduce partner churn by maintaining a very close
relationship and being their preferred partner. Identify and
analyze the needs of churned and inactive partners in order to
build an action plan for reactivation Who you’ll be playing with
You'll be working closely with and reporting to the Regional
Manager. You'll be part of a wider team of Partner Strategy
Consultants,



each managing their own region. Our Idóneo "Player" 1-3
years of work experience in Account Management, Customer Service,
Sales or Customer Success roles Tech savvy: Experience with Hubspot
other CRMs, expertise Google Sheets Strong negotiation,
communication, and interpersonal skills. Problem solver, highly
organized, detail oriented and decisive Comfortable working in a
fast-paced, high-growth and high-performance organization Extra
points Project management experience Experience in Padel Industry
Experience with Hubspot is a plus ! Racket-sports lover! Location:
Netherlands (Preferably Randstad Region) What’s in it for you
Salary: Depending on experience, to be discussed in the meeting
with People Team Budget for personal training Holidays according to
the country based + day off on your birthday + 2 days off for
Wellness days in August. 1 additional day off per year worked.
Perks related to the brand and our sponsorship agreements Summer
work schedule (July-August 7h/day Monday to Friday) Languages
Classes Our hiring process Last, and for you to start warming up,
we want to show you whatour process looks like: People Interview -
cultural fit + conditions of the offer Technical Interview with
Benelux Regional Manager Final Interview with Regional Director
About PLAYTOMIC We're the world's largest racket sports app,
facilitating court bookings, player connections, and community
engagement. With trust from investors globally, we're leading the
charge in sports digitalization, with a diverse team spanning the
globe. Take a look to our candidate playbook!

📌 Partner Success Specialist Netherlands (Madrid)
🏢 Playtomic
📍 Madrid