About the Client Our client operates at the
intersection of private banking, neo-banking, and financial
infrastructure. They provide support to businesses and private
clients through international settlements, financial process
optimization, and custom solutions. Specializing in cross-border
fund flows, they offer services involving cross-border payments, FX
operations, and payment solution architecture. Role Overview As the
Account Management Team Lead, you will spearhead efforts to manage
and develop the team responsible for client relationships. You will
ensure the highest service standards while fostering long-term
client partnerships and overseeing international settlement
operations. Key Responsibilities Lead and develop the Account
Management team to ensure high service standards. Build and nurture
long-term relationships with key clients and strategic partners.
Oversee client onboarding and provide ongoing support for
international settlements. Act as the main escalation point for
complex client cases and operational issues. Coordinate
communication between clients and internal departments. Ensure




timely resolution of client requests and transaction-related
questions. Monitor client satisfaction and propose improvements in
service processes. Requirements 4+ years in Account Management or
similar client-facing roles in fintech, payments, or banking.
Previous experience in team leadership or mentoring. Strong
understanding of cross-border payments and payment infrastructure.
Experience with B2B clients in a high-touch service environment.
Fluent in Russian and English (minimum B2+ level). Key Soft Skills
Leadership and team development mindset Strong ownership and
accountability Excellent communication and stakeholder management
abilities Client-oriented and solution-driven approach Structured
and analytical thinking What We Offer Competitive salary aligned
with experience Collaborative and transparent team culture
High-impact role in a scaling fintech company Recognition of
personal milestones and achievements Social benefits

📌 Account Management Team Lead (Cataluña)
🏢 Evotym
📍 Cataluña