04 ago
|
Crowdfarming
|
Madrid
04 ago
Crowdfarming
Madrid
pJoin to apply for the strongEnglish Customer Service /strong role at strongCrowdFarming /strong. /ppstrongCrowdFarming /strong is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth. Therefore, we need support for our customer service team in Madrid. /ppHere are some of the tasks you’d be taking on if you join us: /polliAdvise and support our customers across different markets (France, UK, Sweden, etc.) via phone, email, and social media — whether it's about tracking an order, questions about our products or services, or resolving an incident. /liliGather and categorize customer feedback and suggestions to share them with the relevant internal teams. /liliCollaborate with other departments to handle customer requests efficiently. /li /olpYour profilebr/strongMust haves /strong /polliFluent in French and have a good level of Spanish and/or English. /liliYou live in Madrid or are planning to move here soon. /liliYou’re a great team player but also know how to work independently. /liliYou’re highly adaptable.
/liliChallenges don’t scare you — you actually enjoy taking them on! /liliYou’re enthusiastic, curious, and love learning new things. /liliSpeaking an additional language (German, Swedish, Italian, Dutch) is a plus. /liliYou have at least 1 year of experience in customer service, especially valued if in sales, logistics, agriculture, or e-commerce. /liliSustainability is one of your core values! /li /olpstrongIn return, we offer: /strong /polliA permanent contract (40 hours per week). /liliFull-time schedule: a 5-day week from Monday to Sunday, with one Saturday or Sunday off every four weeks. /liliHybrid model: two days of remote work per week (25 €/month for related expenses). /liliPartially funded health insurance by CrowdFarming (29€). /lili€250 per year for any training you wish to undertake. /liliAn open corporate culture where your ideas are welcomed. /liliA young, dynamic, and passionate team. /liliThe chance to taste products from our producers and receive organic fruits and vegetables weekly. /li /olh3Additional details /h3ulliSeniority level: Not Applicable /liliEmployment type: Full-time /liliJob function: Other /liliIndustries: Technology, Information and Internet /li /ul #J-18808-Ljbffr
📌 English Customer Service (Madrid)
🏢 Crowdfarming
📍 Madrid