ph3Overview /h3pCustomer Service Representative (Danish/English) (P) /ph3About the job /h3pbAre you a highly motivated and customer-focused individual who speaks fluent Danish? Do you thrive in a fast-paced environment and take pride in delivering exceptional service? We're looking for a dedicated Customer Service Representative to join an international team in the heart of Barcelona! /b /ph3Responsibilities /h3pAs a Customer Service Representative, you'll be the friendly and reliable voice of our company, managing post-sales inquiries and ensuring every customer has a positive experience. Your core responsibilities will include: /pullibDelivering High-Caliber Service: /b Providing accurate, expert information and support for post-sales requests. /lilibOrder Management: /b Accurately logging, validating, and following up on customer orders and requests to ensure timely resolution. /lilibCustomer Advocacy: /b Striving to achieve the highest possible bCustomer Satisfaction Survey (CSAT) scores /b by resolving issues effectively and empathetically. /lilibTeam Contribution: /b Collaborating with your colleagues to maintain a successful, high-performing service environment. /li /ulh3Qualifications /h3pbWhat You'll Bring to the Team: /b /pullibBilingual Proficiency: /b You must be bproficient or bilingual in Danish /b b(C2 level) /b. /lilibAdvanced English:



/b An badvanced level of English (C1/C2) /b is required for internal communication and documentation. /lilibExceptional Communication: /b You have excellent verbal and written communication skills and can confidently manage a variety of customer-facing situations. /lilibTeam Spirit Drive: /b You're a positive, goal-oriented team player with a genuine drive for success. /li /ulpbDesired Qualifications: /b /pullibPrevious Experience: /b Prior experience in a similar customer service, call center, or support role is a strong advantage. /li /ulh3Contract Benefits /h3ullibContract Schedule: /b Full-time, 39 hours/week contract. Monday to Friday, 9:00 - 18:00. /lilibSalary Package: /b 20000 - 23000 gross/year, plus the potential to earn up performance bonus. /lilibLocation: /b Work from a modern, central office location in Barcelona, with easy access to transport and amenities. /lilibTraining: /b Fully paid, comprehensive training on our company, products, and services to set you up for success. /lilibCareer Development: /b Access to specialized courses and structured career development programs to help you advance your professional journey. /li /ulpbReady to start your new career chapter in Barcelona? Apply today! /b /p /p #J-18808-Ljbffr

📌 Customer Service Representative (Danish/English) (P)
🏢 Cross Border Talents
📍 Barcelona