Job Overview

Apply for Client Service Manager - AIFM at Apex Group in Valencia, VC, ES. This full‑time on‑site position offers great opportunities for career growth. FundRock is a Pan‑European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue‑chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.

Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
Responsibilities

- Work proactively on a portfolio of clients to support the daily activities of the funds under management.
- Act as main point of contact for the clients for day‑to‑day activities and resolution of any fund‑related queries.
- Set‑up and lead AIFM service review calls with clients to maintain a strong relationship.
- Establish and maintain excellent relationships with each of the fund delegates, including portfolio managers, investment advisors, administrators and depositaries, and participate in service provider quality calls.
- Ensure compliance with internal and external processes.
- Maintain the Fund corporate calendar and monitor compliance with deadlines according to internal procedures.
- Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information.




- Ensure all funds have up‑to‑date policies and procedures that reflect ongoing regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.
- Prepare the Operating Memorandum and coordinate internal and external review of such document.
- Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, such as populating checklists, AML forms, UBO forms, and other fund related reports; resolve issues on missing information with the Client Service Manager when needed.
- Ensure all investor subscription documents, including side letters, are saved on the client folder; manage the investor side‑letter matrix and resolve any gaps or approaching deadlines.
- When FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting agenda.
- Present the AIFM report in the Board Meeting.
- Ensure coordination and review of fund financial reports and long‑form reports.
- Prepare reports for the Senior Management Committee (Conducting Officers) and the Board of Directors of the Fund/Management Company.




- Prepare cash payment instructions for review and signature by the Client Service Manager.
- Upload investor reports and target fund documentation to the investor portal.
- Prepare presentation materials for physical client visits.
- Calculate and review client fees, create invoices and manage timely payment.
- Identify opportunities to enhance the client relationship.
- Support with ad hoc projects.

Qualifications
- Academic degree, preferably in Finance or Economics.
- Experience in the financial sector is an advantage.
- Keen to further develop practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions.
- Strong commercial awareness, analytical and communication skills.
- Good working knowledge of the MS Office suite.
- Fluent in English with excellent written and oral communication skills.

Benefits
- A genuinely unique opportunity to be part of an expanding large general business.
- A friendly, co‑operative and supportive environment.
- Training and development opportunities.
- Favourable salary and chance to join a passionate and welcoming team.
- Education support, sponsorship and in‑house training programs.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. xqbhyrx Apex operates a direct sourcing model and, where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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📌 Client Service Manager - AIFM at Apex Group (Valencia)
🏢 Apex Group
📍 Valencia