Location: Barcelona, Spain.

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
About The Role

As the Data & AI Product Product Owner – Enterprise Chatbot, you will own the end-to-end product vision, strategy, and delivery of Opella's enterprise chatbot platform. You will sit at the intersection of AI/ML innovation and business transformation, driving the deployment of intelligent conversational solutions that enhance employee and customer experiences across the organization.

Main responsibilities
Product Strategy & Vision

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- Define and own the product roadmap for the enterprise chatbot, aligned with Opella's digital transformation strategy.

- Translate business needs into clear, outcome-focused product requirements.

- Identify opportunities to leverage Generative AI, NLP, and LLMs to enhance chatbot capabilities.

Stakeholder Management & Collaboration

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- Partner with cross-functional teams (Digital, GBS, P&C;, Finance, Legal, Operations) to gather requirements and ensure adoption.

- Act as the primary liaison between business stakeholders and technical teams.

- Champion the chatbot product internally, driving engagement and change management.

Delivery & Execution

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- Lead agile product development cycles, from discovery to deployment and continuous improvement.

- Define KPIs and success metrics to measure chatbot performance, user satisfaction, and business impact.

- Ensure the platform is scalable, secure,



and compliant with data privacy regulations (GDPR, etc.).

Data & AI Governance

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- Collaborate with Data Engineering and AI/ML teams to ensure high-quality training data and model performance.

- Promote responsible AI practices, including fairness, transparency, and explainability.

- Monitor chatbot analytics and drive continuous optimization based on data insights.

Leadership & Culture

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- Embody Opella's Challenger Mindset: courageous, outcome-obsessed, radically simple, and all in together.

- Mentor and inspire team members, fostering a culture of innovation and continuous learning.

About You

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- 5+ years of experience in product management, with at least 2 years in AI/Data products.

- Proven track record of delivering enterprise-grade chatbot or conversational AI solutions.

- Strong understanding of NLP, LLMs (e.g., GPT), and AI/ML product lifecycle.

- Experience working in agile environments with cross-functional teams.

- Excellent communication and stakeholder management skills.

- Fluency in data analytics and ability to translate data insights into product decisions.

Preferred Qualifications

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- Experience with platforms such as Microsoft Azure AI Foundry, AWS Bedrock.

- Background in consumer healthcare, or FMCG industries.

- Knowledge of data governance frameworks and AI ethics principles. xqbhyrx

- Familiarity with Workday, ServiceNow, or enterprise HR/IT platforms as chatbot integration targets.

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📌 Data & AI Product Product Owner - Enterprise Chatbot (Barcelona)
🏢 Opella
📍 Barcelona