ph3Join Our Team Make an Impact /h3pAre you passionate about building strong client relationships and driving success? We are looking for a bCustomer Success Manager /b to help expand our bEastern Europe market /b and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long‑term growth. If you thrive in a bfast‑paced, dynamic environment /b and enjoy making a meaningful impact, this role is for you. /ph3What You’ll Do /h3ulliBe a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. /liliLead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. /liliDrive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes. /liliUnlock growth opportunities: Identify upsell possibilities and expand client partnerships. /liliChampion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. /liliShare expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. /li /ulh3Why You’ll Love This Role /h3ulliImpact and Growth: Help businesses upskill their workforce while growing your career in a thriving general company. /liliDynamic and Collaborative Culture: Join a diverse, supportive,



and knowledge-sharing environment where your ideas matter. /liliFast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. /li /ulh3What We’re Looking For /h3ulliFluent or bilingual in Polish /liliIntermediate English proficiency /liliPassionate about customer success and relationship management /liliExceptional communication and analytical skills /liliHighly organized and adaptable to varied projects /liliProactive problem-solver with a growth mindset /liliTeam player who values collaboration and knowledge-sharing /li /ulpbExperience in Training, e-Learning, or HR Solutions (SaaS) is a plus. /b /ph3What We Offer /h3pOur culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including: /pulliDynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company. /liliLearn from top executives and visionaries in the learning and language market. /liliThe experience of joining an innovative organization with an international, vibrant working environment. /liliFull on-boarding and fast ramp mentoring program leading candidate to success. /liliWorld-class learning experience by being a goFLUENT learner. Learn from one of our 49 business languages! /liliAbility to work from any of our 20+ offices around the world. /liliExciting team-building events. /liliHealth Insurance. /liliFridays early off as well as the month of August. /li /ulpEager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: /p /p #J-18808-Ljbffr

📌 Customer Success Manager - Polish Speaker (Madrid)
🏢 goFluent
📍 Madrid