ph3Overview /h3pFashion Customer Service Representative - German /ppThis range is provided by TP. Your presente pay will be based on your skills and experience — talk with your recruiter to learn more. /ph3Base pay range /h3h3Responsibilities /h3ulliReceive incoming telephone calls from new and existing customers /liliManage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery /liliProvide an excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales /li /ulh3Requirements /h3ulliKey Competencies /liliData accuracy /liliAttention to detail /liliAbility to gain immediate credibility and trust /liliExceptional communication skills /liliPC and system literate /li /ulh3Candidate Profile /h3ulliConfident and enthusiastic /liliThe ability to work well as part of a team as well as independently /liliC2 level of German /liliFluency in English /liliFirst class written, verbal and interpersonal skills /liliNumerate and articulate /liliWell organized, reliable and thorough /li /ulh3Desirable Skills /h3ulliProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality /liliCollaboration: Working effectively with others, sharing ideas and resources to achieve common goals /liliCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums /liliEmotional Intelligence:



Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions /liliOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration /liliCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights /liliSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions /liliEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification /li /ulh3What we offer /h3ulli38,5 hours/week, from Monday to Friday, from 9.00 to 18.00 /liliSalary: 17.769€ gross/year /liliTemporary contract /liliReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) /liliIndividual career paths to grow within the project /liliWe are one of the world's largest providers of contact center services /liliEngage in an excellent work environment and team building activities /liliDynamic and international environment /li /ulh3Diversity, Equity Inclusion /h3pTPis home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliTemporary /li /ulh3Job function /h3ulliCustomer Service /liliIT Services and IT Consulting /li /ul /p #J-18808-Ljbffr

📌 Fashion Customer Service Representative - German (Barcelona)
🏢 TP
📍 Barcelona