ppAt Novartis, we are reimagining medicine to improve and extend people's lives. As an Associate Director, Content Adaptation (Italian Speaking), you will play a critical role in delivering high-quality, compliant, and impactful content adaptations that enable meaningful customer engagement across international markets. /ppWorking within the Customer Experience, Content Partnerships Excellence team, you will partner closely with global and local stakeholders to adapt centrally developed promotional content for the Italian market while preserving the integrity of the master brand story. /ph3About The Role /h3pThe Customer Experience Content team is focused on designing and delivering personalized, data-driven, and outcome-oriented customer experiences. As part of this mission, you will support the adaptation of omnichannel content assets, ensuring that integral campaigns are effectively localized for the Italian market and meet all applicable regulatory requirements. You will oversee the end-to-end adaptation process for a wide range of promotional materials, including customer value assets (CVAs), remote engagement content, websites, and email campaigns, while collaborating with multiple stakeholders to drive execution excellence. /ph3Key Responsibilities /h3ulliPartner with assigned market stakeholders to align international content with local customer and business needs. /liliEnsure centrally developed content is adapted appropriately for Italian market regulations while maintaining strategic and creative consistency. /liliTranslate global content strategies into locally relevant executions that support customer engagement objectives.



/liliCollaborate closely with brand teams, medical reviewers, and agencies to deliver content on time and at the required quality standards. /li /ulh3Stakeholder Partner Management /h3ulliBuild strong partnerships with brand teams, Execution Excellence teams, and external agencies. /liliDevelop and communicate clear adaptation briefs to production, creative, and translation partners. /liliManage stakeholder expectations and facilitate alignment across complex cross-functional teams. /liliServe as a trusted advisor for content adaptation processes and best practices. /li /ulh3Project Workflow Management /h3ulliCoordinate multiple projects and adaptation workflows simultaneously. /liliManage review cycles and revision processes with asset owners, medical writers, translation agencies, and production partners. /liliMonitor timelines, risks, dependencies, and corrective actions to ensure successful delivery. /liliSupport demand forecasting, prioritization, and content tracking activities with the Content Hub. /li /ulh3Continuous Improvement /h3ulliCollaborate with content creators to ensure updates and learnings are reflected in future content development. /liliDrive consistency, quality, and operational excellence across adaptation activities.



/liliContribute to process enhancements that improve efficiency, compliance, and customer experience. /li /ulh3What You'll Bring /h3h3Essential Requirements /h3ulliNative Italian speaker with fluent English language skills. /liliExperience adapting healthcare professional (HCP) promotional content within pharmaceutical organizations or creative agencies. /liliStrong project management capabilities with the ability to handle multiple priorities simultaneously. /liliProven stakeholder management and relationship-building skills. /liliSolid understanding of content quality management and agency oversight. /liliExperience working with Digital Asset Management (DAM) and Medical, Legal Regulatory (MLR) systems. /liliExperience managing project plans, timelines, risk logs, and corrective action plans. /liliStrong communication and coordination skills in a fast-paced environment. /li /ulh3Desirable Requirements /h3ulliGood understanding of regulatory requirements related to pharmaceutical marketing and promotion. /liliExperience supporting omnichannel customer engagement initiatives. /liliDemonstrated excellence in written and verbal communication. /liliAbility to collaborate effectively across multicultural and geographically dispersed teams. /liliExperience working with external adaptation, localization, or translation partners. /li /ulh3Commitment to Diversity Inclusion /h3pNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. /p /p #J-18808-Ljbffr

📌 Associate Director Content Adaptation (Italian speaking) (Barcelona)
🏢 Novartis
📍 Barcelona