ph3Digital Product Manager Europe /h3 pEU Digital is on a mission to transform a 175+ year old loved brand into the next generation of financial services, serving customers across 30+ countries with delightful digital products. /p pWe are looking for a Digital Product Manager to own the execution and optimization of key customer journeys and product experiences. You will work closely with engineering, design, analytics, and business stakeholders to deliver products that improve customer outcomes and drive business growth. /p pThis is a hands‑on role focused on identifying customer needs, prioritizing opportunities, managing delivery, and continuously improving product performance through data and experimentation. /p h3Responsibilities /h3 ul liOwn and manage a defined product area, customer journey, or set of features.br/Maintain and prioritize the product backlog aligned to business goals and customer needs. /li liDefine user stories, acceptance criteria, requirements, and success measures. /li liEnsure product solutions deliver value for customers and business. /li liWork closely with Engineering and Design teams to deliver product enhancements and new capabilities. /li liSupport product discovery, customer research, and validation activities. /li liCoordinate cross‑functional teams to ensure successful delivery against agreed timelines and objectives. /li liMonitor product performance and identify opportunities for improvement. /li liAnalyze customer behavior, funnel performance, and product metrics to identify improvement opportunities. /li liSupport experimentation,



A/B testing, and conversion optimization initiatives. /li liGather customer feedback and translate insights into product enhancements. /li liHelp improve onboarding, remittance experiences, engagement, and retention journeys. /li liCollaborate effectively with Marketing, Compliance, Risk, Operations, Engineering, Design, and Analytics teams. /li liCommunicate priorities, progress, and outcomes to stakeholders. /li liSupport roadmap planning and quarterly prioritization processes. /li liDevelop a strong understanding of customer needs, market trends, and competitor offerings. /li liChampion customer‑centric product development and data‑driven decision making. /li liLeverage AI‑enabled tools to improve product research, analysis, documentation, and delivery effectiveness. /li /ul h3Requirements /h3 ul liExperience in digital product management, product ownership, business analysis, or related roles. /li liStrong understanding of product development methodologies and agile delivery. /li liExperience using product analytics and customer insights to inform decision making. /li liAbility to balance customer needs, technical considerations, and business objectives. /li liExcellent communication and stakeholder management skills. /li liStrong problem‑solving and prioritization abilities. /li liExperience within fintech, payments, financial services, or digital consumer products is advantageous. /li liPassion for creating simple, intuitive, and impactful customer experiences. /li /ul /p #J-18808-Ljbffr

📌 Digital Product Manager Europe (Madrid)
🏢 Western Union
📍 Madrid