pp3 days ago Be among the first 25 applicants /ppGet AI-powered advice on this job and more exclusive features. /ppTravelPerk is a general travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. /ppTravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. /ppFounded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025, we raised Series E funding at $2.7 billion valuation, alongside our acquisition of Yokoy, to become the leader in integrated travel and expense management. /ppWe’ve beenWinning awards too. Since 2023, we’ve been voted one of the best places to work, one of thefastest-growing apps and tech companies, and a leading pioneer of business travel. /ppThese are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. /ppHear more about TravelPerk. /ppbThe role: /b /ppAt TravelPerk, our customers' happiness is at the heart of our success. As an bAccount Manager Support DACH /b, you'll be pivotal in ensuring our customers in the DACH region feel supported, valued, and wowed by our service. This role is a perfect fit for a proactive problem-solver with a knack for building trust, who's excited by the challenge of increasing both customer satisfaction and account growth. /ppbWhat you will do: /b /pullibManage a portfolio of longtail customers /b by expertly handling a high volume of inbound messages. This is a rather reactive role where your ability to solve problems quickly and effectively will be key. /liliAct as TravelPerk’s biggest advocate within your clients and your clients' biggest advocate within TravelPerk. You’ll be the first one to address any issues, get support from our technical teams, and educate your clients on new product features. /lilibIdentify common problems /b across your accounts and bdevelop efficient processes /b to manage a large inbound message flow. You'll be instrumental in ensuring repeated issues are not happening. /liliGain a deep understanding of TravelPerk products to fully appreciate each stage of the customer journey. /lilibUnlock hidden potential and grow partnerships /b by identifying opportunities for growth within your portfolio of accounts.



/li /ulpbWhat we would like: /b /pulliNative or advanced level of German and fluent English. /liliInterest in the Travel industry and/or SaaS products. /liliA bself-starter /b who thrives in a bfast-paced, high-volume environment /b. /lilibCustomer-focused with a passion for problem-solving /b. /lilibA Team Player, keen to collaborate /b with cross-functional departments to resolve issues and improve processes. /lilibEager to create efficiencies /b and bopen to incorporating AI and other tech /b to streamline your work. /liliBasic commercial acumen to identify growth opportunities. /liliLast, but not the least - we are looking for bmotivation and hunger to learn /b! /li /ulpbYour Career at TravelPerk /b /ppThis role is a fantastic bentry point into account management /b. It's designed to build a strong foundation in a dynamic environment. You'll gain hands-on experience in customer relationship management, problem-solving, and process optimization, all essential skills for a successful career. /ppAt TravelPerk, we are committed to fostering internal growth. We believe that our best leaders are those who have a deep understanding of our customers' needs. As you excel in this role, you will have the opportunity to bgrow into more strategic account management positions /b and other roles within the company. /pulli A competitive compensation package, including equity in TravelPerk; /lili Generous vacation days so you can rest and recharge; /lili Health perks such as private healthcare or gym allowance, depending on your location; /lili A mental health support tool for your wellbeing; /lili? VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice; /lili "Work from anywhere" in the world allowance of 20 working days per year; /lili IRL English or Spanish Lessons are held in the Barcelona office; /lili Parental leave: 12 to 16 weeks after 6 months, based on location and eligibility factors. /li /ulpbHow We Work /b /ppOur Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work,



where our team works together in person b3 days a week /b. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. /ppAt TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials. /ppTravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. /ppbProtect Yourself from Recruitment Scams /b /ppAll official communication from TravelPerk will always come from email addresses ending in @travelperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to and we’ll confirm whether it’s legitimate. /ppbSeniority level /b /pulliEntry level /li /ulpbEmployment type /b /pulliFull-time /li /ulpbJob function /b /pulliCustomer Service and Business Development /li /ulpbIndustries /b /pulliSoftware Development /li /ulpReferrals increase your chances of interviewing at TravelPerk by 2x /ppGet notified about new Account Support Manager jobs in strongBarcelona, Catalonia, Spain /strong. /ppGreater Barcelona Metropolitan Area 1 month ago /ppAccount Health Support - Ops Mgr II, Escalations, Selling Partner Trust Ops Supp /ppSenior Enterprise Customer Success Manager /ppCustomer Service CRM Specialist | CSS | CRM /ppSales Development Executive for Central and Eastern European Countries based in Barcelona /ppAccount Manager (English-speaking) - On-site – Cloud Solutions GS04 /ppJunior Customer Success Engineer - Service Delivery Manager /ppInternational Assistant Account Manager - M/F/NB (Internship - Barcelona) /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p /p #J-18808-Ljbffr

📌 Account Manager Support - German Speaking (Barcelona)
🏢 Travelperk
📍 Barcelona