ppLocation: Madrid, M, ES /p pJoin a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As the Senior Incident Coordinator, you'll play a crucial role in our cyber defense strategy, coordinating response activities, facilitating preparedness exercises, and driving important through thorough post‑incident analysis and documentation. /p pWhat's more, you'll be working in a hybrid setup, perfectly balancing work from home and the office premises. /p h3About the team /h3 pThe Cyber Incident Management team serves as the frontliner defense against cybersecurity threats across Swiss Re. We provide critical incident leadership and coordination, overseeing the triage, investigation, and containment of security events to minimize business impact. Our team excels in stakeholders' communication and management during incidents, conducts post‑incident reviews to drive continuous improvement, and develops preparedness and resilience strategies. We also establish and monitor KPIs and metrics to enhance our security posture and response capabilities. /p pWe're looking for a detail‑oriented professional who excels at coordinating security activities and facilitating effective incident response. Join our team where your organizational expertise will strengthen our security posture through thoughtful planning, clear communication, and continuous improvement initiatives. /p h3In your role, you will… /h3 ul libExercise Planning Facilitation: /b Design, organize, and facilitate regular tabletop exercises and simulations to test and enhance the organization's incident response capabilities /li libResponse Coordination /b: Support incident response efforts by coordinating resources, scheduling meetings, and ensuring proper communication channels are maintained /li libDocumentation Management /b: Create and maintain comprehensive incident response documentation, playbooks, and procedures /li libPost‑Incident Reporting /b: Compile detailed incident reports capturing timeline, actions taken, and impact assessments /li libMetrics Analysis /b: Collect, analyse, and report on key incident metrics to identify trends and improvement opportunities /li libLessons Learned /b:



Facilitate post‑incident review sessions and document findings to enhance future response efforts /li libStakeholder Communication /b: Coordinate communications between technical teams and business stakeholders during and after incidents /li libTraining Coordination /b: Organise and track participation in incident response training programs /li libProcess Improvement /b: Identify and implement refinements to incident management processes based on lessons learned /li libTool Administration /b: Support the maintenance and optimisation of incident management platforms and documentation repositories /li /ul h3Your qualifications /h3 pNobody is perfect and meets 100 % of our requirements. If you, however, meet some of the criteria below and are curious about the world of cyber defence, we'll be more than happy to meet you! /p h3What we need from you /h3 ul liBachelor's degree in Business Administration, Information Technology, Cybersecurity, or equivalent practical experience /li liExperience in incident management, business continuity, or security operations /li liDemonstrated experience planning and facilitating tabletop exercises or simulations /li liStrong documentation skills with experience creating reports, playbooks, or procedural documentation /li liExcellent organisational and coordination abilities with attention to detail /li liStrong communication skills in English /li /ul h3Nice‑to‑have /h3 ul liKnowledge of cybersecurity frameworks (NIST, ISO 27001, MITRE ATTCK) /li liExperience with incident management or ticketing systems /li liBackground in metrics collection, analysis,



and reporting /li liProject or programme management experience or certifications /li liFacilitation or training certification/experience /li liExperience in process improvement methodologies /li liKnowledge of security operations and incident response procedures /li /ul pFor Spain, the base salary range for this position is between EUR 62,000 and EUR 94,000 (for a full‑time role). The specific salary offered considers: /p ul liThe requirements, scope, complexity and responsibilities of the role /li liThe applicant's own profile including education/qualifications, expertise, specialisation, skills and experience /li /ul pIn addition to your base salary, Swiss Re offers an attractive performance‑based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location‑specific benefits. /p pEligibility may vary depending on the terms of Swiss Re policies and your employment contract. /p pOur company has a hybrid work model where the expectation is that you will be in the office at least three days per week. /p p#LI‑Hybrid /p h3About Swiss Re /h3 pSwiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting‑edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. /p pOur success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and versátil environment everyone can bring their authentic selves to work and their passion for sustainability. /p pIf you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. /p h3Make an impact /h3 pStart your career journey with Swiss Re. /p /p #J-18808-Ljbffr

📌 Senior Incident Coordinator (Hybrid option) (Madrid)
🏢 Hispanic Alliance For Career Enhancement
📍 Madrid